To give guests a refund of their contribution:
- Log in to your FundSocially account
- Click on your event to go to your Event Hub
- Click Contributions underneath the main event information
- Click View Details of the specific Contribution you’re refunding
- You’ll see a list of Contributions made to the fund. Find the guest requesting the refund and click on Refund
- A pop-up will show, confirming that you’re refunding the right amount to the right guest. Once you’re sure, click Yes, I want to issue the refund.
The guest will receive an email confirming you issued the refund.
Note: If you're trying to refund a cash contribution, or a credit card contribution that you've already withdrawn, you must handle the refund offline.